Privacy Policy
Effective Date: June 18, 2025
The Yacht Charter and its affiliated companies ("we", "us", or "our") respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information about you when you use our yacht charter marketplace platform.
I. Information We Collect
Information You Provide
We collect information you provide directly to us, including:
- Account information (name, email address, phone number, postal address)
- Profile information (date of birth, boating licenses, preferences)
- Payment information (credit card details, billing address)
- Communications with us (emails, chat messages, support requests)
- Listing information (for yacht owners)
- Reviews and ratings
Information We Collect Automatically
When you use our Services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage information (pages viewed, time spent, click patterns)
- Location information (with your consent)
- Cookies and similar tracking technologies
II. How We Use Your Information
We use the information we collect to:
- Provide and improve our Services
- Process bookings and payments
- Communicate with you about your account and bookings
- Send marketing communications (with your consent)
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Resolve disputes and provide customer support
III. How We Share Your Information
We may share your information in the following circumstances:
With Charter Parties
When you make or accept a booking, we share necessary contact and booking information between yacht owners and charterers to facilitate the charter.
With Service Providers
We share information with third-party service providers who help us operate our platform, including:
- Payment processors
- Email service providers
- Analytics providers
- Customer support tools
- Security and fraud prevention services
For Legal Reasons
We may disclose information if required by law or if we believe disclosure is necessary to:
- Comply with legal process
- Protect our rights and property
- Ensure user safety
- Investigate fraud or security issues
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
IV. International Data Transfers
We may transfer your personal information to countries outside your home country, including the United States. We ensure appropriate safeguards are in place to protect your information during such transfers.
V. Data Retention
We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.
VI. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing
To exercise these rights, please contact us at support@theyachtcharter.com
VII. Marketing Communications
We may send you marketing communications about our Services. You can opt out of these communications at any time by:
- Clicking the unsubscribe link in our emails
- Updating your account preferences
- Contacting us directly
VIII. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze how you use our Services
- Provide personalized content
- Improve our Services
You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.
IX. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
X. Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it promptly.
XI. Third-Party Links
Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you visit.
XII. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our platform and updating the effective date. Your continued use of our Services after changes become effective constitutes acceptance of the updated policy.
XIII. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@theyachtcharter.com
- Address: Port Hercule, Monaco, 98000
- Phone: +377 64 391 3424
XIV. Data Protection Officer
If you are located in the European Union, you may contact our Data Protection Officer at: support@theyachtcharter.com
This Privacy Policy was last updated on June 18, 2025.